We work to ship out orders between 3-5 business days. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to 5-7 business days to ship orders from our warehouse. Pre-Order items will ship on the day that is listed in description of item.
All orders will be processed within 24-48 hours if your order is received Monday through Friday before 12PM CST. Holidays and Weekends are excluded. Orders placed on a Saturday or Sunday will be processed on the following Monday. Orders placed on a Saturday or Sunday will also ship on the following Monday unless that Monday falls on a Holiday.
Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping out. If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your package, please feel free to contact us and we would be happy to help you.
All orders are shipped in the continental US via USPS and can take anywhere from 3-5 days to arrive. All orders have a standard shipping cost of $8.00 (Excluding occasional free shipping promotions)
If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost. We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service.
We are not responsible for return shipping costs when returning items for a refund or for lost returns. When shipping a return without the label we provide, we recommend purchasing tracking and keeping shipping receipts for your records.